Customer Success Stories
For nearly two decades, Centerfirst's expertise has consistently empowered clients with the assurance of high-performing contact centers. Experience firsthand the tangible benefits of our solutions.
Regulatory Compliance Case StudyRead More
Centerfirst delivers expert compliance monitoring service to a top-5 global pharma company in a coordinated response to regulatory agency inspection.
Contact Center Oversight Case StudyRead More
Centerfirst helps a top-20 bio-pharma medical information organization control costs, meet compliance requirements, and delight customers.
Agent Performance Case StudyRead More
Centerfirst helps a top-5 bio-pharma company's QM group meet its CAPA requirements and expand its influence.
Customer Insights Case StudyRead More
Centerfirst helps a top 10 bio-pharma company launch potential block-buster into a competitive market where single-patient therapy is more than $50K.