Customer Success Stories
For nearly two decades, Centerfirst's experience has given our clients confidence that their contact center will deliver industry-leading performance. See how our innovative solutions have improved contact center performance for some of the world's top pharma companies.
Regulatory Compliance Case StudyRead More
Centerfirst delivers expert compliance monitoring service to a top-5 global pharma company in a coordinated response to regulatory agency inspection.
Contact Center Oversight Case StudyRead More
Centerfirst helps a top-20 bio-pharma medical information organization control costs, meet compliance requirements, and delight customers.
Agent Performance Case StudyRead More
Centerfirst helps a top-5 bio-pharma company's QM group meet its CAPA requirements and expand its influence.
Customer Insights Case StudyRead More
Centerfirst helps a top 10 bio-pharma company launch potential block-buster into a competitive market where single-patient therapy is more than $50K.